Contact Us   |   Report Abuse   |   Sign In   |   Join
Blind Spot: Uncovering the Potential of Relationships with Your Customers
Tell a Friend About This EventTell a Friend
Blind Spot: Uncovering the Potential of Relationships with Your Customers

This webinar provides concrete steps you can take to determine the type of relationship customers seek and to advance it through the design of products and services.

6/13/2017
When: Tuesday, June 13
1:00 - 2:00pm (EST)
Where: Online Webinar
United States
Presenter: Steven Diller, Founder of Scansion
Contact: ASP Events


Online registration is closed.
« Go to Upcoming Event List  

Blind Spot: Uncovering the Potential of Relationships

with Your Customers

 

Valued customer relationships largely determines the valuation of companies

in the world today. So innovation must be in the service of acquiring and

building these relationships over time.

 

This webinar provides concrete steps you can take to determine

that type of relationship customers seek and to advance it

through the design of products and services.

 

About Steven Diller

 


 

Over the past 20+ years, and as the founder of Scansion, Steve has

been a leader in the development of techniques for the uncovering of

the meaningful experiences and valued relationships customer

seek. Towards those ends, he’s worked with companies such as Chrysler,

AAA, eBay, Mitsubishi, Gannett, Intel, Del Monte, Electrolux, Cardtronics,

and P&G, creating winning innovation strategies. Steve co-authored

the book, Making Meaning, while Director of Innovation and

Partner at Cheskin, and the new book Blind Spot, focusing on the Relationship

Economy, out this October.

 


 

Legal