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2020 Breakout 9


From Templates to Tech – The Evolution of Planning and Reporting in Interior Health

Join Interior Health on their iterative journey for strategic reporting from using cumbersome manual templates to building and launching  an electronic solution to report on a growing list of government expectations for health services.

Learn how this regional health authority embraced technology for information gathering and documentation to enhance planning, strategy execution, and reporting on progress and results.

Through this case study, Interior Health will share how they engaged with more than 200 leaders across the organization to develop   clearly articulated indicators and outcomes to communicate the accomplishment of strategic plans. Hear what worked (and didn’t!) within the various versions and improvements that brought the regional health authority from simple word paper templates to an effective and efficient in-house electronic solution developed for reporting on government expectations.

Thursday 14th May 2020
2.45pm - 3.15pm 



Amanda McDougall is the Leader of Health System Planning at Interior Health (IH). She has a Master degree in Public Health from Simon Fraser University and has been working at Interior Health since 2009. Amanda works with leaders from across the organization to implement IH's strategic planning cycle, including development and submission of provincial related planning requirements. Health System Planning supports the organization's priority initiatives as well as offers planning support and consultation to various portfolios and programs across the region.

Amanda has also been involved in organizational reporting over the past 3 years to support internal and external reporting requirements to senior leadership, board of directors, and government and is currently involved in process improvements to develop an electronic solution for Interior Health’s Strategic Reporting.

Amanda has been the IH lead on provincial public health research projects including the Equity Lens in Public Health (ELPH) research initiative and the Renewal of Health Services and Systems (RePHS) project that included partners both in research and the health system in BC and ON.

Connect with Amanda:


Jennifer is the Corporate Director of Health System Planning with Interior Health, a $2.4B regional health authority providing health-care services to approximately 750,000 people living in southeastern British Columbia, Canada. Jennifer is an effective and respected leader who champions the use of data, analytics, and research to guide large-scale, organizational planning, decision-making and change initiatives. With 18 years’ experience in the health, academic and private sectors, she is committed to continuous improvement and collaborative partnerships in the areas of strategic planning, research, data/report visualization, project management, knowledge translation, communication and training/education. Supported by a Doctorate in Kinesiology (Simon Fraser University) and also a Credentialed Evaluator (Canadian Evaluation Society), Jennifer is focused on how to build organizational capacity to guide how Interior Health strategically provides services to the growing and dispersed population that is located across a predominantly rural health region.

Connect with Jennifer: 






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